| 1. |
Q: When will my belongings
arrive? A: For long-distance moves, we'll need to establish a
transit time based on the size of shipment. The larger your shipment, the
earlier it will be delivered. Smaller shipments usually are consolidated with
larger shipments. |
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| 2. |
Q: How much will it cost? A:
Local moves are billed according to hourly rates. Long-distance moves are
billed according to weight and mileage. A tariff is used to determine cost and
a discount is applied depending on the weight of the shipment and its
destination. Cost is usually higher during peak seasons (May through
September). |
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| 3. |
Q: What's covered by
insurance? A: If you have a homeowner's policy, check to see
whether it insures your belongings during a move. Read carefully to disclose
any loopholes. All major van lines provide basic liability coverage at a
minimum rate of 60¢ per pound. We do recommend that you purchase
additional insurance if the move is not covered by your homeowner's policy. If
any items are damaged in transit, do not throw them away - the mover or
insurance company will need to look them over. |
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| 4. |
Q: Can I load plants on the
truck? A: In a long-distance move, transporting plants on the
truck will probably compromise their health. You'll also need to contact the
state department of agriculture in your destination location to see what
regulations apply. |
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| 5. |
Q: What about pets? A: Your
mover is prohibited by law from transporting any animals. If your pet can't
ride with you to your new home, contact CMS to see about arranging alternative
transportation. |
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| 6. |
Q: What items will the mover
refuse? A: Your mover cannot accept perishable items or
material that is flammable, toxic, combustible, or explosive. This includes
paint, fuel, and bleach. |
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| 7. |
Q: How do I change my
address? A: The U.S. Post Office provides the
change-of-address form and other moving tips
on-line.
You will need to contact subscription services and financial institutions as
well to let them know that you're moving. You can make these notifications
automatically for a small fee through
www.changeaddress.com. |
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